Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly and securely.
Order Processing
All orders are processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location:
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Finland: 2–5 business days
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European Union: 5–10 business days
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International orders: 7–21 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as carrier delays, customs processing, or peak holiday periods.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, shipping method selected, and the size or weight of your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if tracking is available for your selected shipping method.
Customs and Import Fees
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in finding a suitable resolution.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team and we will be happy to assist you.